FAQ

Delivery

 

All UK orders will be sent via Royal Mail 2nd Class unless requested otherwise. 

Orders are dispatched within 3-5 working days.

Unless the purchase is made to order, I will specify the exact day once the order has been processed.





returns

 

If for any reason you are unhappy with your purchase please contact me within 14 days. Once the item is returned in its original packaging via an insured postal service, I will refund you the cost of the item but not the return delivery cost.



eco 

 

All of my garments I make are from recycled materials, all donated or bought from charity shops and pre- washed before cutting and making into clothes. Occasionally new fabric is used for the waist bands and cuffs.  

commissions

 

Please do get in touch if you are looking for a special bespoke piece, and I am more than happy to recycle any special clothes into something unique and one of a kind.





wholesale

 

If you are a retailer and would like to stock some YOYUU designs please do get in touch I will will send you my wholesale prices and terms and conditions.





packaging

 

Packaging is a really important topic for YOYUU. The packaging has to have the lowest possible impact on the world. But also used to make sure the clothes are protected when posted. Therefore I use as little packaging as possible or use renewable materials. Once the packaging reaches you, please consider to re-use or re-invent or recycle where you can.